Returns

Returns Policy - United Kingdom

At SPORTS SECTOR, we value your satisfaction with every purchase. To provide you with a hassle-free shopping experience, we offer free returns within the United Kingdom. Please review our Returns Policy for more details.

Returns Eligibility:

  1. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

  2. Returns must be initiated within 30 days from the date of purchase.

Exchanges:

While we do not offer direct exchanges, we encourage you to take advantage of our free returns and place a new order for the desired item. This ensures a prompt and efficient process for obtaining the replacement product.

Return Process:

  1. Contact our Customer Service team at team@sportssector.co.uk to initiate the return process. Please provide your order number and reason for the return.

  2. Our team will guide you on how to return the item. You will receive a prepaid shipping label for the return.

  3. Once we receive and inspect the returned item, we will issue a refund to the original payment method.

Refunds:

Refunds will be processed within 1-5 days of receiving the returned item. Please note that the original shipping charges are non-refundable.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact our Customer Service team immediately for assistance. We will provide instructions on how to proceed.

Cancellations:

We understand that circumstances may arise where you need to amend or cancel your order. We encourage you to notify us as soon as possible by contacting our Customer Service team at team@sportssector.co.uk. We will make every effort to accommodate your request, provided that the order has not already been processed for shipment. Please review your order carefully before confirming the purchase, and if any changes are needed, please notify us immediately so we can assist you in making the necessary adjustments or cancellations.

Contact Information:

For any questions or concerns regarding our Returns Policy, please contact our Customer Service team at team@sportssector.co.uk

Thank you for choosing SPORTS SECTOR. We appreciate your understanding and hope you enjoy your shopping experience with us.

 

 

International Returns Policy

1. Overview:

Thank you for shopping with SPORTS SECTOR. We strive to ensure that your shopping experience is enjoyable and hassle-free. In the event that you need to return an item, we've outlined our international returns policy to make the process as smooth as possible.

2. Eligibility for Returns:

  • To be eligible for a return, the item must be unused and in the same condition that you received it.
  • The item must be in its original packaging.

3. Time Frame:

  • You have 30 days from the date of delivery to initiate a return.

4. Return Process:

  • To initiate a return, please contact our customer support team at team@sportssector.co.uk with the subject line "International Return Request."
  • Provide your order number, the item(s) you wish to return, and the reason for the return.
  • Our customer support team will guide you through the return process and provide you with a return authorization (RA) number.

5. Shipping Costs:

  • Customers are responsible for the cost of shipping the item(s) back to SPORTS SECTOR
  • Original shipping charges are non-refundable.

6. Customs and Duties:

  • SPORTS SECTOR is not responsible for any customs duties, taxes, or fees associated with the return shipment. Customers are advised to check and comply with their local customs regulations.

7. Refund Process:

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
  • If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

8. Exchanges:

  • Unfortunately, we do not offer exchanges for international orders at this time. If you need a different item, please follow the return process, and place a new order.

9. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact our customer support team immediately for assistance.

10. Contact Information:

  • For any further questions or assistance, please contact our customer support team at [your email address].

11. Amendments to the Policy:

  • SPORTS SECTOR reserves the right to amend this returns policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for choosing SPORTS SECTOR. We appreciate your business!